A: We strongly recommend updating both the robot and dock to the latest firmware. We continuously optimize the user experience, and updating to the latest version will ensure optimal performance.
Best solution:
1. Check the current version in "About Device" in the APP
2. Enable automatic updates in the APP
3.Remove the robot from water and charge it using the AC adapter. Ensure the charging location has WiFi coverage (must match the WiFi information configured on the dock). During charging, the robot will automatically check and update firmware, taking approximately 30 minutes for the entire process.
Latest version numbers:
DS20 (Dock): 2.2.17
S2S (Robot): 1.7.6